FAQs

Most frequent questions and answers

It’s quick and easy to register with us, just click here to register online.

Alternatively you can call us on 01493 600 610.

Yes. The NHS electronic prescription service allows you to nominate any pharmacy, where your GP sends your prescription, making it more convenient for you.

You can switch to us now, just fill the nomination form or call us on 01493 600 610.

Some surgeries may not allow any third party or pharmacy to order repeat prescriptions on behalf of their patients. Don’t worry! We’ll still remind you when you need to order your prescription. Simply order as you normally order and your doctor will send us your prescription electronically. We’ll then check, dispense and deliver your medicines to your chosen address.

Yes, of course! Our delivery service is completely free of charge for both NHS repeat prescription and private prescription. Moreover, our free service does not cost NHS anything extra.

We can deliver to any address – your home, your work, to a carer or neighbour. So let us know your preference. If we are unable to deliver, a note will be left so you can arrange re-delivery for free.

Of course! Our UK based pharmacists are always here. Just call us on 01493 600610 or email us if you have a medication query or ever need help with managing your medication. Alternatively, just fill the form at the bottom of this page, we will get in touch with you as soon as we can.